How to Complain to The Practice

Should you have any concerns about therapy please speak to your therapist.

Your therapeutic contract is between you and your therapist and not The Practice.

Any complaints around the service you have received should be directed to the governing body to which your therapist belongs (BACP, BPS etc.)

Your feedback is very important to us.  Should you wish to discss any aspect of the service you have received please contact The Practice Practice Manager at tracey@thepractice.co.uk.  Please list the nature of your complaint, the timeline in which your issue has occurred, your therapist's name and your contact details. We will review all information in the strictest confidence and contact you to discuss any outcome or further action.